Address:
Top Floor, Belgium Square, Near Lords Plaza Hotel, Delhi Gate, Ring Road, Surat-395003, Gujarat, India.
Training Program: Hands-On Hospitality Operations & Skills
Master operational excellence with the intensive Training Program at Lords Institute of Management (LIM). Structured to bridge the gap between academic theory and real-world hospitality demands, this program immerses trainees in live hotel operations, culinary craftsmanship, restaurant service mastery, front office property management systems, and luxury housekeeping standards under the mentorship of senior industry experts.
PROGRAM DURATION
3 to 6 Months
ELIGIBILITY
10th / 10+2 / Hospitality Seekers
TRAINING MODE
100% Practical & On-Job Exposure
CAREER SUPPORT
100% Placement Assistance
Two Specialized Departments of Training Program
Intensive hands-on training tracks focused on the highest-demand hotel operations.
Comprehensive Hands-On Industrial Training
Hospitality is a dynamic, high-touch industry that values hands-on skill and practical confidence above all else. Lords Institute of Management offers specialized training modules conducted across simulation labs and Lords Hotels & Resorts properties. Trainees learn standardized standard operating procedures (SOPs), customer escalation handling, modern hospitality software, and food safety protocols to ensure immediate employability in leading national and international hotel chains.
Training Modules & Core Areas
| Area | Practical Training Focus |
|---|---|
| Department 1: Food & Beverage Service | Fine dining table setups, sequence of service, banquet management, beverage pairing, order taking, POS billing, and guest engagement protocols. |
| Department 2: Housekeeping Operations | Bed making techniques, room sanitization, linen inventory management, laundry operations, cleaning chemicals handling, and guest room inspection SOPs. |
| Guest Relations & Service Excellence | Customer satisfaction management, resolving guest complaints with empathy, emergency response protocols, and VIP guest handling standards. |
| Hygiene & Safety Protocols | HACCP standards, personal grooming standards, sanitization audits, chemical safety precautions, and waste management practices. |
Frequently Asked Questions (FAQs)
What kind of practical exposure is provided during training?
Trainees receive intensive training in live laboratory environments mimicking 5-star hotel kitchens, mock restaurants, front desks, and luxury suites, supplemented by on-the-job training in actual operating hospitality properties.
Will I receive job placement assistance after completing the training?
Yes, LIM has a dedicated placement cell with direct hiring partnerships across star hotels, luxury resorts, airlines, cruise lines, and fine dining chains offering 100% placement support.
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