Housekeeping plays a major role in maintaining the standards of a hotel. Guest chooses a hotel and expects a clean, comfortable and relaxing surrounding. In addition to the tidiness and sanitary responsibilities; the department and the housekeeping supervisors are responsible for scheduling, planning and keeping a track of the inventory.
The role of housekeeping supervisors are scheduling jobs and tasks, assign tasks, supervise the work and determine the areas where work is to be done. In case of any complaints they make sure that they are taken care of and rectified. Managers and Executive Housekeeper are responsible for supervision, procurement, expense reporting and budgeting. They ensure that the standards of a hotel are maintained at all times and train new hires. They are also responsible for the safety and security standards.
Housekeeping is a crucial part for the growth of a Hotel or Hospitality Business. Good standards ensure better sales and satisfied customers. Accommodation is the most important factor in generating the revenue of a hotel. The effort this department puts in has a direct impact on the guest’s experience in a hotel.
To become a Supervisor a student will need a Certificate, Diploma or Degree in Housekeeping or Hotel Management with experience in the Housekeeping Operations. Knowledge of computer is a must for supervisors and managers. Institute training gives you the required skills and knowledge apart from the practical experience needed. Lords Institute of Management, Surat, Gujarat offers Managing Housekeeping Operations affiliated to American Hotel and Lodging Educational Institute, USA. Lords Institute of Management has been training students in Housekeeping Operations and Management ensuring the industry requirements and standards are met.
A student aspiring to make career Abroad or Foreign Job will need to join a Certificate course in Managing Housekeeping Operations affiliated to American Hotel and Lodging Educational Institute, USA with one to two years of work experience in 3 to 5 star hotel, which will provide him/her the necessary skills.