A hotel is an establishment which provides lodging facilities, along with meals, banqueting facilities and other additional services for its guests. In simple words a hotel is defined as “A home away from home.”
A hotel has four core departments; apart from core departments which remain same for all the hotels, there are many additional and supporting departments which vary depending upon the size, location, star category, brand and clientele of the hotel or hospitality establishment.
1. Food Production
2. Food & Beverage Service
3. Front Office
All these departments are core because they are “Operational and Revenue Producing”, while other departments are “Operational, but Non — Revenue Producing”, for example Maintenance, Human Resources, etc.
The Food & Beverage Service department is an essential department which is responsible for service of Food & Beverage and ensuring ultimate dining experiences for the guests. It is also responsible for menu planning, menu engineering as per the type of hotel or hospitality establishment in liaison with the Executive Chef. The Food & Beverage Department is divided into outlets or sections:
2. Room Service or In Room Dining
After completion of the course a student will start his/her career from Job Trainee, to being promoted to Captain, Butler, Assistant Supervisor, Supervisor, Assistant Manager, Food & Beverage Manager, Food & Beverage Director, and General Manager. The hierarchy, designations and salary will vary depending upon the caliber of the candidate, star category of the hotel, location and brand of the hotel.
Student have vast career opportunities, apart from hotels, hotel management pass outs are always welcome to join Motels, Resorts, In Flight Catering, Flight Kitchens, Floatels or Cruise Ships, Rotels or Railways, Indian Railways Catering & Tourism Corporation (IRCTC), Outdoor Catering (ODC) & Banquet Halls, Fast Food Outlets, Multiplexes, Malls & Entertainments Outlets, Retail Outlets, Industrial Canteens, Stand alone Restaurant, Coffee Shops, Clubs, Bar, Discotheque, Event Management Companies and Facility Management Companies. One can also start his/her own business after 4–5 years of work experience in star category hotel to gain the required skills; a candidate with excellent teaching and training skills can join a institute as a Faculty or become a Trainer in a leading hotel. Hotel Management professionals are always in demand in USA, UK, Canada, Australia, New Zealand and other countries.
The skills with practical knowledge and a Certificate course in Management of Food & Beverage Operations is offered by Lords Institute of Management, Surat, Gujarat, affiliated to the prestigious American Hotel & Lodging Educational Institute, USA. The institute has remarkable facilities and highly professional and experienced faculties.