Address:
Top Floor, Belgium Square, Near Lords Plaza Hotel, Delhi Gate, Ring Road, Surat-395003, Gujarat, India.
Cooking and culinary courses
Are you ready to become the welcoming face of the hospitality industry? At Lords Institute of Management (LIM) in Surat, our Certificate Course in Front Office is designed to equip you with the skills and confidence to excel in one of the most critical roles in hotel management. If you’re passionate about creating exceptional guest experiences, this program is your perfect starting point!
The Certificate Course in Front Office at LIM is more than just a qualification—it’s your ticket to a dynamic career in hospitality. With our practical training and industry-focused curriculum, you’ll gain the confidence to handle high-pressure situations, manage guest expectations, and contribute to a hotel’s success.
Eligibility
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Intake
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Duration
24 Months
Batch
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LIM's Certificate Course in Front Office
Key Highlights of the Course:
- Duration: 24 months
- Curriculum: Covers essential front office operations, including:
- Reservation management and booking systems
- Check-in and check-out procedures
- Guest relations and customer service excellence
- Handling guest queries and complaints
- Use of front office software and automated systems
- Practical Training: Real-world simulations to practice front desk scenarios
- Skill Development: Emphasis on communication, problem-solving, and time management
- Career Opportunities: Prepares you for roles like front desk associate, guest service agent, reservations manager, or concierge
Affiliation By Dhamma Dipa International Buddhist University
Lords Institute of Management in collaboration with Dhamma Dipa International Buddhist University (DDIBU)
LIM offers a Front Office Operations Certificate in collaboration with Dhamma Dipa International Buddhist University (established by Bahujana Hitaya Education Trust, Tripura). This unique program blends professional front desk training with Buddhist principles of mindful hospitality, preparing graduates for roles in hotels, wellness retreats, and eco-resorts. Learn reservation systems, guest relations, and compassionate service in our 4-8 week course set in Sabroom's peaceful campus. Earn a dual-certified qualification combining industry skills and ethical service values.
Contact with us for Admission and Enquiry
The Degree course in Hospitality Studies at Lords Institute of Management Surat is offered in collaboration with American Hotel & Lodging Educational Institute degree program aims to pursue a professional degree more accessible and convenient
Frequently Ask Question’s
Why Choose a Career in Front Office?
The front office is the heartbeat of any hotel, resort, or hospitality establishment. It’s where first impressions are made, guest needs are met, and seamless operations begin. As a front office professional, you’ll be at the forefront of delivering outstanding service, handling reservations, and ensuring guests leave with a smile.
Why Study at LIM?
LIM offers industry-focused hospitality education with expert faculty (experienced professionals), modern simulated training facilities, and strong industry connections through workshops and networking. Our dedicated placement cell ensures internships and jobs with top hotels, giving you a competitive edge in your hospitality career.
Who Should Enroll?
This Front Office Management Certificate Course is designed for aspiring hospitality professionals looking to launch their careers, career changers seeking a fast-track into the industry, and current hotel staff aiming to advance their front office skills. It’s also perfect for customer service enthusiasts passionate about creating outstanding guest experiences.