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Top Floor, Belgium Square, Near Lords Plaza Hotel, Delhi Gate, Ring Road, Surat-395003, Gujarat, India.
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Restaurant Server: A Gateway to Hospitality Excellence
The hospitality industry thrives on exceptional service, and restaurant servers play a pivotal role in creating memorable dining experiences. If you're looking for a dynamic career with quick entry and growth opportunities, the Restaurant Server Certificate Course at Lords Institute of Management is the perfect starting point. This short-term program equips you with essential skills in food service, customer interaction, and restaurant operations, preparing you for a thriving career in hotels, fine-dining restaurants, and event catering.
Eligibility
10th Pass or Fail or equivalent
Intake
30 Seats
Duration
9 months
Batch
Full Time
After completing the Position Specific Knowledge section of the Study Guide, employees should be able to:
- Describe ways that restaurant servers work together to meet superior performance standards.
- List basic kitchen safety guidelines that restaurant servers should follow.
- Discuss sanitation regulations restaurant servers must follow, including keeping foods out of the temperature danger zone.
- Identify menu omissions and substitutions available at your property.
- List and define some of the basic terms for food preparations and timing, as well as common food and beverage equipment.
- Describe how to set up the restaurant and side stations.
- Explain how to safely prepare and carry service trays.
- List various types of glassware, dishware, cutlery, and linens used at your property.
- Demonstrate customer-service oriented ways to greet and seat guests and approach the table.
- Discuss how anticipating guest needs can lead to exceeding guests’ expectations and contributing to an enjoyable dining experience.
- Review the steps for taking food orders.
- Explain how to suggestively sell and up sell.
- Explain how to serve beverages, serve a meal, and check back to the table.
- Discuss how to respond to dissatisfied guests.
- Explain how to maintain tables throughout a meal.
- Discuss ways to sell after-dinner items.
- Discuss ways to prepare takeout items.
- Explain how to present guests checks and settle bills.
- Outline the sequence of service for breakfast, lunch, and dinner.
- Define terms associated with alcohol service, including types of beer, wine, and liquor.
- Identify procedures for dealing with guests under the influence of alcohol.
- List your property’s tipping policies.
Affiliation By American Hotel & Lodging Educational Institute (AHLEI)
American Hotel & Lodging Educational Institute (AHLEI) was established in 1953, the Educational Institute, one of the finest nonprofit member
Our Hotel Management Short-Term Certificate Course in Restaurant Service is proudly affiliated with the American Hotel & Lodging Educational Institute (AHLEI), the global leader in hospitality education since 1953. Backed by the American Hotel & Lodging Association, AHLEI sets the industry standard for service training through its world-class curriculum and professional certifications.This affiliation ensures our program:
- Teaches AHLEI-validated serving techniques and guest engagement strategies
- Covers POS systems, wine service basics, and upselling best practices
Contact with us for Admission and Enquiry
The Degree course in Hospitality Studies at Lords Institute of Management Surat is offered in collaboration with American Hotel & Lodging Educational Institute degree program aims to pursue a professional degree more accessible and convenient
Frequently Ask Question’s
Why Choose a Restaurant Server Certificate Course?
Fast-track your career with our intensive training program, equipping you with in-demand skills in just weeks. The food service industry is booming, with restaurants, hotels, and cruise lines actively hiring trained professionals. Begin as a server and progress to leadership roles like supervisor or restaurant manager. Enjoy diverse opportunities across luxury hotels, trendy cafes, resorts, or event companies - all while building valuable hospitality experience.
What will I learn in Restaurant Server?
This course teaches essential serving skills, including order taking, food presentation, customer service, and POS system operation. You’ll also learn wine pairing basics, upselling techniques, and professional etiquette.
What job opportunities are available after completion?
Graduates can work in restaurants, hotels, resorts, cruise ships, or catering as servers, bartenders, or banquet staff, with growth into supervisory roles.