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Top Floor, Belgium Square, Near Lords Plaza Hotel, Delhi Gate, Ring Road, Surat-395003, Gujarat, India.
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Guestroom Attendant Training Program
At LIM, our Guestroom Attendant training program prepares students to become skilled professionals in maintaining hotel room cleanliness and guest satisfaction. Also known as Room Attendants or Housekeepers, these essential team members ensure every guest room meets the highest standards of hygiene, comfort, and presentation.
A room attendant is a hospitality professional who acts as a housekeeper for a hotel or motel. Room attendants help these establishments keep their rooms clean and welcoming. In this way, they can help create a positive experience for guests.
Eligibility
10th Pass or Fail or equivalent
Intake
60 Seats
Duration
9 months
Batch
Full Time
After completing the Position Specific Knowledge section of the Study Guide, employees should be able to:
- Discuss why guestroom attendants are so important to a lodging operation.
- Review the superior performance standards that guestroom attendants strive to meet and the list of tasks that guestroom attendants perform.
- Discuss the role of guestroom attendants in keeping guest’s belongings and the property secure.
- Explain how guestroom attendants can practice key control.
- Review the importance of inventory in the housekeeping department and the role each guestroom attendant may be asked to play in performing an inventory count
- Identify OSHA regulations pertaining to housekeeping and laundry areas.
- Discuss how to respond to unusual guestroom situations.
- Explain how to use a room assignment sheet.
- Define common room status codes.
- Review the types of guest amenities and cleaning supplies guestroom attendants use on the job.
- Identify ways to use cleaning supplies and chemicals correctly and safely.
- Discuss ways guestroom attendants keep their carts and work areas organized.
- Explain why a cleaning sequence is important.
- Review the steps for cleaning the bathroom and guestroom closet.
- Discuss the remaining non-bathroom tasks in cleaning a guestroom.
- Explain how to vacuum a guestroom.
- Understand the purpose of deep cleaning tasks at your property.
- Explain why tip sharing among guestroom attendants is important.
- List end-of-shift duties you must follow at your property.
Affiliation By American Hotel & Lodging Educational Institute (AHLEI)
American Hotel & Lodging Educational Institute (AHLEI) was established in 1953, the Educational Institute, one of the finest nonprofit member
Lords Institute of Management (LIM) offers an industry-recognized Hotel Management Short-Term Certificate Course for Guestroom Attendants, proudly affiliated with the American Hotel & Lodging Educational Institute (AHLEI). Since its establishment in 1953, AHLEI has set global benchmarks for hospitality education as the premier nonprofit educator under the American Hotel & Lodging Association, delivering world-class training resources and certifications.
Contact with us for Admission and Enquiry
The Degree course in Hospitality Studies at Lords Institute of Management Surat is offered in collaboration with American Hotel & Lodging Educational Institute degree program aims to pursue a professional degree more accessible and convenient
Frequently Ask Question’s
What is a guestroom attendant?
A Guest Room Attendant, often referred to as a Hotel Housekeeper, plays a vital role in maintaining the cleanliness, comfort, and overall appeal of hotel accommodations. These skilled professionals are responsible for thoroughly cleaning and preparing guest rooms between stays, ensuring each space meets the establishment's standards of hygiene and presentation.
What does a Guest Room Attendant do?
A Guest Room Attendant (Housekeeper) maintains hotel room cleanliness, changes linens, restocks amenities, and ensures rooms meet hygiene standards. They play a key role in guest satisfaction by creating welcoming, well-prepared accommodations.
What will I learn in this course?
You’ll master professional cleaning techniques, safe chemical handling, time management, and guest service skills. The training includes hands-on practice in room sanitation, bed-making, and efficient workflow organization.